Privacy Policy

Privacy Policy

Wentin Fasteners Ltd respect the need to protect your privacy.
In order to process your orders and to provide you, if required, with details of those orders at a later stage we do need to collect a certain amount of personal data. Our policy is to collect and retain only the information we require to enable us to carry out our obligations to you and, for the avoidance of doubt, we have detailed below the information we retain.
When you place an order with Wentin Fasteners Ltd we collect the following information:
a)
Personal Details
 
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Your E-Mail Address, Day Time Telephone Number, Home Address and Post Code and Delivery Address and Post Code.
This information enables us to process your orders and to advise you of the status of your orders.
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Your Credit Card Details
i.e. Credit Card Type, Number, Expiry Date etc.
Your credit card details are only kept electronically until the order is processed. Our payment system is handled by Sagepay, all details are handled securely and we use the latest encryption technology for all transactions. For security reasons sensitive card information can not be accessed by any member of staff. If an order is placed by telephone, credit card details are kept securely in a locked office and then destroyed once card payment is complete.
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AS REQUIRED BY THE UK DATA PROTECTION ACTS OF 1984 AND 1998, WE FOLLOW STRICT PROCEDURES IN THE STORAGE AND DISCLOSURE OF ALL INFORMATION WHICH YOU HAVE GIVEN US IN ORDER TO PREVENT UNAUTHORISED ACCESS.
This information is sent to us in an encrypted form and is stored on a secure server. This information enables us to process your order. Encryption between our servers and Protx servers are fully SSL certified by Thawte.com.
This sensitive information is held only as long as necessary for us to meet our obligations to you and the credit card companies.
Mailing Lists
b) At the time you register you are also asked at the bottom of the screen as to whether or not you want to be on a Wentin Fasteners Ltd Mailing List. The default setting is that you will be put on the mailing list so that, from time to time, you can receive News and Offers from either Wentin Fasteners Ltd or from the associated retailer through whose website you have entered this website. Please tick the box on the communication panel on the payment pages if you would prefer not to receive further communications from us.
If, at a later stage, you wish to be removed from the Mailing List you simply have to E-Mail us at sales@wentinfasteners.co.uk and we will take the necessary steps.
 
THE MAILING LIST INFORMATION WILL NOT, UNDER ANY CIRCUMSTANCES, BE PASSED ON TO ANY OTHER THIRD PARTY.

Cookies
c) Wentin Fasteners Distributors does use temporary Cookies to track our customers use of the website. We use this information solely for the purpose of ensuring that the content of the website meets our customer's requirements.

Data Protection Responsibility
d) Wentin Fasteners Distributors accepts responsibility as Data Controller for all information collected via this website. In its capacity as Data Controller, Wentin Fasteners Distributors has written undertakings from all third party Data Processors that it will protect all personal data received as required by the Data Protection Acts of 1984 and 1998.
 
e) Please contact us or email if you need more information on any privacy related matters